W With the design of Fios TV version 1.9.7, there were improvements that awarded the company and the customer. The graphics were changed to a more flat design allowing for several improvements that would lead to reduced file sizes on a set-top-box that does not have much storage space anyway, faster loading and...

A At Verizon, we partnered with a company called Common Sense Media, the nation’s leading nonprofit organization dedicated to improving the lives of kids and families by providing the trustworthy information, education, and independent voice they need to thrive in the 21st century. This is the first time...

S So with any large company, there can be several billing access points for there costumers. The back end specifications are going to be one aspect, but there are also the inherent challenges of the 10-foot device, remote and screen space… all while trying to minimize the number of screens and minimize bail.

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N Nowadays there are multiple ways to interact with a device. Touch, gesture, voice, etc. The primary interaction model with Fios TV service is the remote control. Of course, the remote controller method dates back decades and people have easily adapted to this method, however, the applications in which these...

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D Designs evolve. This is where the latest redesign of Verizon fios tv video on demand started. I’m adding just because this will be the only light of day it sees!

W When developing a user interface for a product that has significant hardware and back-end systems, you must design front end processes and management that will handle maintenance and provisioning in line with strict capabilities. There is a great deal of complexity when deciding what technical information is...

A As fios tv grew, acquiring more contracts with third-party data providers as well as acquisitions with other companies creates more value opportunities. In this example, the challenge is access to tons of information, stats, and data within a Sports Portal. In that portal, what information and features make sense...

R Redbox Instant was the result of the partnership between Verizon and Redbox. I was tasked with overseeing the design and development of Redbox Instant for CE devices. XBOX 360, XBOX ONE, Playstation, DVD Players (Samsung), Smart TV’s (Samsung, LG), Roku. Here is an example of the XBOX project.